Careers
Supply Planning Supervisor
Prepare and execute store stock allocations as scheduled.
Role details
Posted May 13, 2026
Key responsibilities
What you will do
- Timeliness and Accuracy of Stock Allocations: Prepare and execute store stock allocations as scheduled.
- Verify the accuracy of data used for stock allocation to prevent under- or overstocking.
- Coordinate with the Senior Supply Planning Lead to finalize allocation plans for all Modern Trade stores.
- Monitor delivery, inventory, and sales data to ensure stores have sufficient stock levels.
- Communicate regularly with the client's Merchandising Team and promodisers through the Area Manager and coordinators to align on inventory and sales priorities.
- Store Replenishments: Ensure accurate and timely processing of purchase orders, returns to vendor, customer orders, and stock pull-outs.
- Coordinate with logistics, merchandising, and warehouse teams for timely deliveries.
- Track replenishment progress and resolve internal or external issues that cause delays, such as pending purchase orders or transport issues.
- Anticipate store requirements based on sell-out data, seasonality, and promotional activities.
- Ensure prompt reallocation or transfer of stocks when needed to balance inventory levels.
- Spot-check inventory records submitted by the Merchandising Team or Omni Store Operations Team.
- Client Satisfaction and Customer Service Support: Respond to day-to-day store and client inquiries on deliveries, price updates, and product availability.
- Prepare new product sampling requirements and follow up on approval.
- Maintain positive working relationships with client representatives, ensuring transparency and trust.
- Provide clients with updates on deliveries, replenishments, and stock status as needed.
- Support the Senior Supply Planning Lead in maintaining service standards and operational responsiveness, coordinating internally with the supervisor and Modern Trade Head to resolve customer concerns promptly.
- Reporting and Documentation: Regularly collect and review store sales, inventory, and replenishment reports from coordinators and promodisers through the Area Manager.
- Check for inconsistencies or discrepancies in submitted reports before endorsement for purchase order encoding or sales order processing.
- Generate and analyze sales and inventory reports per store and account, maintaining up-to-date and accurate data across assigned accounts and stores.
- Support the Senior Supply Planning Lead in preparing monthly and periodic summary reports and analysis for the Modern Trade Head.
- Submit regular updates to the Senior Supply Planning Lead.
- Recommend actions to improve forecasting, allocation accuracy, and report formats.
- Business Process: Oversee routine Sales Admin Staff tasks for stock fill-ups, outright purchase orders, returns, consignment sales, and related SAP documentation.
- Review and serve undelivered orders through proper monitoring of incoming shipments.
- Ensure timely processing of orders and fill-ups to maximize delivery routes.
- Maintain and supervise Sales Admin Staff for accuracy and productivity.
Qualifications
What we are looking for
- Bachelor's degree in Business Administration or a related field.
- At least 2 years of supervisory or planning experience in retail or FMCG.
- Strong attention to detail, analytical mindset, and organizational skills.
- Proficient in Microsoft Office applications.
- Excellent coordination and communication abilities.
Apply for Supply Planning Supervisor
Email your application to Omni. The role title and handle are included in the email subject so the team can route it correctly.
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